Job Description

Job Title:

Admin Executive

Company:

CF Tennis Academy

Location:

Al Garhoud, Dubai

Job Type:

Full-time

Job Summary:

We are seeking a highly motivated and organized Admin to join our dynamic team. This role is crucial in ensuring smooth daily operations and providing exceptional customer service to our members and guests. The ideal candidate will be a friendly, detail-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

Serve as the primary point of contact for coaches and guests, both in person and via phone/email. Handle inquiries, bookings, payments, and resolve any customer issues or complaints promptly and professionally. Provide information about programs, lessons, memberships, and other academy offerings. Build and maintain positive relationships with members and create a welcoming atmosphere. Proactively seek feedback and identify opportunities to improve customer service. Manage the front desk/reception area, ensuring it is clean, organized, and well-stocked. Handle incoming and outgoing mail and deliveries. Maintain accurate records of memberships, bookings, and payments. Assist with court bookings, and events. Prepare reports, correspondence, and other administrative documents. Manage inventory of office supplies and equipment. Collaborate with coaches and other staff members to ensure smooth operations. Perform other related duties as assigned.

Qualifications:

High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience in customer service and administrative support, preferably in a sports or hospitality setting. Excellent communication (verbal and written) and interpersonal skills. Strong organizational and time-management skills with the ability to multitask and prioritize effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software. Experience with booking/scheduling software is a plus. A passion for tennis or sports is a plus. Ability to work flexible hours, including weekends and evenings, as needed
Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: AED2,500.00 - AED3,500.00 per month