Job Description

Position Summary

The Admin cum Admission Officer plays a crucial role in ensuring the smooth operation of the nursery's administrative functions while managing the admission process. This role requires a detail-oriented, organized, and customer-focused individual who can effectively handle administrative tasks and support parents through the admission journey.

Key Responsibilities

1. Administrative Duties:

• Maintain accurate records of staff, students, and daily nursery operations.
• Oversee front-desk activities, including answering calls, managing inquiries, and greeting visitors.
• Manage nursery emails, correspondence, and calendars for meetings or events.
• Ensure compliance with nursery policies and regulations (e.g., student privacy and CCTV guidelines).
• Monitor and manage inventory, ensuring all nursery supplies are adequately stocked.
• Handle transportation coordination for the two-way bus service.

2. Admissions Process:

• Act as the primary contact for prospective parents, guiding them through the admission process.
• Schedule and conduct tours of the nursery for interested families.
• Provide detailed information on the nursery's programs, policies, and fee structures.
• Process admission applications, ensure required documentation is submitted, and maintain accurate records.
• Coordinate orientation programs for newly enrolled families.

3. Communication and Customer Support:

• Address parent inquiries and concerns with professionalism and empathy.
• Facilitate communication between parents, staff, and management as needed.
• Assist in distributing newsletters, circulars, and event updates.

4. Event and Facility Management:

• Support the organization of nursery events and activities.
• Ensure the facilities are clean, safe, and well-maintained.
• Coordinate with vendors and service providers for any required maintenance or services.

5. Reporting and Compliance:

• Prepare periodic reports on admissions, attendance, and administrative functions for management review.
• Ensure compliance with local regulatory bodies such as SPEA and KHDA, if applicable.

Qualifications and Skills:

• Bachelor's degree in business administration, education, or a related field.
• Proven experience in administration and admissions, preferably in an educational setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and time-management abilities.
• Familiarity with nursery or early childhood education policies is a plus.
• Multilingual abilities (e.g., English and Arabic) are advantageous.

Personal Attributes:

• Friendly and approachable demeanor with a passion for working with children and families.
• High attention to detail and ability to handle sensitive information with discretion.
• Proactive problem-solver and team player.
• Adaptability to work in a dynamic, fast-paced environment.

Working Conditions:

• Full-time position with working hours aligned to the nursery's operational schedule.
• May require occasional work outside regular hours during events or peak admission periods.

Job Type: Full-time

Pay: AED1,500.00 - AED1,800.00 per month