Job Description

We are seeking a dynamic and personable Administrator to join our team at Aerial Gymnastics Academy. The ideal candidate will serve as the first point of contact for students and parents, providing excellent customer service, managing inquiries, and ensuring smooth daily operations. If you are a motivated professional with strong communication skills, a passion for artistic gymnastics, and a commitment to delivering exceptional service, we want to hear from you!

Key Responsibilities:

• Customer Service Excellence:
• Respond promptly and professionally to emails, WhatsApp messages, and phone calls.
• Welcome and assist students and parents with a warm and pleasant demeanor.
• Resolve inquiries and provide accurate information about classes, packages, and schedules.
• Sales and Package Management:
• Explain the academy's programs and packages in a clear and engaging manner.
• Assist in selling packages and closing deals with a focus on customer satisfaction.
• Class Coordination:
• Clearly explain the differences between classes and recommend suitable options.
• Maintain an understanding of artistic gymnastics and class structures to guide students effectively.
• Administrative Tasks:
• Manage and update records using Excel and other software tools.
• Ensure proper grammar and professionalism in written communication.
• Maintain organized and efficient systems for registration and payments.
• Team Collaboration and Professional Development:
• Work closely with coaches and staff to support the academy's operations.
• Show a willingness to learn and develop new skills to enhance performance.
• Representation and Ethics:
• Maintain a professional and presentable appearance.
• Always smile and create a welcoming environment for students and parents.
• Uphold integrity by being honest, transparent, and reliable.

Requirements:

• Clear and fluent English, both written and spoken.
• Proficiency in Excel and basic administrative tools.
• Strong interpersonal and communication skills.
• Knowledge of artistic gymnastics or a willingness to learn.
• Representative and professional appearance.
• Ability to work under pressure, solve problems, and close deals effectively.
• Positive attitude, enthusiasm, and a commitment to excellence.

What We Offer:

• A friendly and supportive work environment.
• Opportunities for personal and professional growth.
• A chance to work in a dynamic, growing gymnastics academy.

If you are passionate about customer service, enthusiastic about gymnastics, and eager to contribute to a thriving team, we invite you to apply!

Job Type: Full-time

Pay: From AED3,000.00 per month

Experience:

• administrative assistant: 1 year (Preferred)

Language:

• english (Preferred)

Application Deadline: 20/01/2025
Expected Start Date: 20/01/2025