Job Description

Key Responsibilities:

• Invoice Creation and Management :
• Generate and issue invoices to customers based on sales orders or contracts.
• Ensure accurate and timely billing for products delivered or services rendered.
• Customer Payments and Reconciliation :
• Track incoming payments from customers and ensure they are received on time.
• Reconcile customer payments with invoices to confirm outstanding balances are settled.
• Handle disputes and queries related to payments or invoices from customers.
• Credit Control :
• Evaluate the creditworthiness of customers to minimize the risk of late payments.
• Set up and monitor credit limits, ensuring they are in line with company policies.
• Send regular reminders and follow up on overdue payments.
• Collections :
• Liaise with customers to resolve overdue accounts.
• Negotiate payment terms where necessary to facilitate collection.
• Escalate seriously overdue accounts to senior management or legal departments.
• Reporting :
• Prepare and maintain reports on outstanding receivables, aging analysis, and cash flow forecasts.
• Provide insights into trends, customer payment behavior, and areas for improvement.
• Relationship Management :
• Build and maintain strong relationships with key customers, ensuring clear communication about payment terms and schedules.
• Resolve any disputes or issues that arise with customers related to payments, ensuring customer satisfaction while protecting the company's financial interests.
• Compliance and Documentation :
• Ensure that all accounts receivable transactions comply with relevant accounting standards and company policies.
• Maintain proper documentation for all transactions, including contracts, invoices, receipts, and correspondence.

Skills and Qualifications:

• Accounting Knowledge : A solid understanding of accounting principles and practices, particularly related to receivables management.
• Attention to Detail : Accuracy is essential in generating invoices, tracking payments, and reconciling accounts.
• Communication Skills : Effective verbal and written communication to interact with customers, resolve issues, and maintain internal reporting.
• Problem-Solving : Ability to address discrepancies, late payments, and disputes effectively.
• ERP/Accounting Software Proficiency : Familiarity with accounting software such as SAP, Oracle, or Microsoft Dynamics to track and manage receivables efficiently.
• Negotiation Skills : Capable of negotiating payment terms with clients and managing collections without damaging the customer relationship.

Job Types: Full-time, Contract