Job Description

• Assists and handles all walk-in customers (from inquiry stage to invoicing)
• Provides a high level of customer service to ensure clients complete satisfaction.
• Provides prices to customers and creates production orders.
• Processes orders/sample requests coming in via walk-in customer mainly
• Follows up orders, be sure that the customer get the fastest service, notes and reports any delay to the management.
• Develops relationships with customers, responds to their questions efficiently and courteously.
• Efficient communication with all staff regarding production, timing and customer updates.
• Applies cross sell strategy to improve the sales.
• Assists customer to fill comments form to get his I her feedback.
• Consults with the Management for matters related to customer service improvement.
• Achieves monthly sales target.
• Front Desk Counter handling for all cash related transactions of indoor sales.
• Responsible for error-free Billing & Cashiering.
• Recording all collections including cash /credit card receipts and cheque deposits entries on daily basis.
• Posting entries onto SAP for down payments or payments against invoices.
• Responsible for handling daily reconciliation between Sales VS collection of store sales.
• Regular deposit of cash collection into banks as per company policy.
• Prudent handling of cash with ability to detect fake/ damaged notes.
• Issue receipts, refunds, credits, or change due to customers.
• Submission of daily cash collection to the Accounts Department safe.
• Be responsible for the safe custody of the keys to the safe locker for cash storage.
• Performs any other tasks as required.

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Experience:

• Accounting: 1 year (Preferred)