DESCRIPTIONAre you customer obsessed, analytical, strategic yet execution focused? Are you hungry for learning and growth and passionate about e-commerce with a strong work ethic? If yes, this opportunity will appeal to you.We are looking for key account manager who will play a critical role in managing and growing the key accounts on our platform.The candidate should be customer obsessed, data driven, effective listener, communicator and problem-solver with strong expertise in process optimizations and systems thinking.The candidate will have an opportunity to shape and deliver on the growth strategy for key accounts for the Ultra Fast Grocery MENA business. You will work with market leading external merchants and multiple internal stakeholders like Business, Ops, Finance and Product teams internally.Key job responsibilities You will manage various activities including, engaging with key accounts on our main areas of focus: 1) Project management of current stores and pre-launch work for new stores 2) Drive processes/programs to improve business input metrics on both weekly and long-term basis 3) Implement SOPs to drive efficiencies in engagement and improve profitability and quality of delivery 4) Drive In-stock management at scale with merchant to manage customer experience 5) Engage on continuous selection expansion and drive business growth, to improve product availability for customersKey job responsibilities 1) Project management of current stores and pre-launch work for new stores 2) Drive processes/programs to improve business input metrics on both weekly and long-term basis 3) Implement SOPs to drive efficiencies in engagement and improve profitability and quality of delivery 4) Drive In-stock management at scale with merchant to manage customer experience 5) Engage on continuous selection expansion and drive business growth, to improve product availability for customersBASIC QUALIFICATIONS- Bachelor's degree in management, business administration, economics, engineering, marketing - 4+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience - Experience analyzing data and best practices to assess performance drivers - Ability to effectively and efficiently complete difficult goals or assignments, and manage multiple priorities on daily/weekly basisPREFERRED QUALIFICATIONS- Prior experience in Project management or program management or account managementOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.