Job Description

Role Summary Our account managers are responsible for developing the business through restaurant partnership and maintaining a long-term relationship. They would handle profitability, growth, advertisement sales, operations, menu quality, promotions, negotiations of various existing and new services provided by talabat as well as other special account management ad hoc projects as per standards set. All this will be managed through data driven insights, industry knowledge, in-house research and development to ensure the growth of our partners.

What's On Your Plate?

Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share

Own full performance of your portfolio, from sales performance, to in-store operations, to marketing and growth strategies, and providing every-day support

Assist in the resolution of operational issues and development of robust plan by collaborating with various internal departments

Ensure menu quality index, price parity, vendor funded deals, and drive affordability

Optimize the restaurant content (minimum order amount, Delivery time)

Building new commercial relationships by renewing the existing contacts through offer renegotiating, preferred partnerships, and upselling to new profitability levers

Upselling new services to our existing restaurants such as logistics as a service, tPro, and various loyalty programs

Automate and digitalize vendor experience by pushing for vendor portal adoption, self service, and self booking through talabat vendor dashboard

Cultivate unique solutions through data and analytical tools

Maintain accurate records of all sales and prospecting activities including:

Revenue generated

Revenue lost

Ad revenue performance

Monthly performance reviews

Affordability

Vendor portal adoption

Self service and bookings

What Did We Order?

Bachelor's Degree within Business Administration or any other related field

Minimum of 3+ years' experience within Sales

Negotiation Skills

Ability to meet deadlines and be flexible in working

Fluent in both languages Arabic and English

Communication skills (Written and Verbal)

Data analytics and visualization

Excel Skills

JR0039973