The Account Manager Media Planning & Client Servicing will serve as an integral member of the Team and will have day to day responsibility for the clients activities. This position is primarily digital, but does not exclude offline, and will work in a collaborative effort to deliver the best-in-class work by managing the planning and monitoring the different campaigns and projects. The Manager will have a strong grasp of the current media tools, to ensure campaign objectives are achieved.Responsibilities
External/Client-Facing Responsibilities
Ensure delivery of the client media plan roadmap, working closely with the team to develop and understand marketing requirements.
Strong understanding of the key issues facing the client business and leading the sharing/interpretation of these.
Ensure a strong partnership with client.
Creating and implementing media plans across media touchpoints.
Ensuring smooth campaign execution and delivery as per plan KPIs.
Ensure work delivered to client is of highest standard; review all key documents and presentations prior to distribution and get support from the various team members.
Internal Responsibilities
Support Director whenever required, keeping them up to date on client status and matters of strategic importance.
Actively manage the Planners, Executives and extended teams by providing guidance.
Escalate any serious issues to the Director.
Support new business pitches from time to time.
Provide specialist digital advice where appropriate and seek advice from specialist teams when required.
Share digital/media knowledge across the team with other disciplines whenever appropriate.
Job RequirementsExperience
4-5 years of digital agency advertising experience is required. Basic offline knowledge is a plus.
A proven track record of managing large digital marketing projects for a range of clients.
Solid understanding of digital advertising product and tools from the main digital players (e.g., Google, Meta, TikTok, LinkedIn, X etc).
Working knowledge of the holistic digital landscape: video, display, social, programmatic, and marketing analytics.
Skills and Qualifications
Strong analytical skill set, capable of analyzing and reacting to digital performance data.
Excellent communication and presentation skills, combined with the ability to collaborate across functions.
Proven ability to work to tight deadlines and manage multiple clients and campaigns simultaneously.