Account Manager

Dubai, United Arab Emirates

Job Description

TasksThe Account Manager's main tasks are:
  • Account and customer service management
  • Calculate and prepare repair quotes
  • Upselling for next business from existing customers
  • Be in contact with customers to align specific demands
  • Create and manage account reports as well as develop KPIs
  • Grow Customers accounts
  • Support budgeting and customer revenue development
  • Analyze and perform profit and cost evaluation
  • Identify potential improvements and initiate benchmarking for profit optimization
  • Determine key profit targets; perform variance analysis, and align with Key Customers
requirements * Ensure contracted service performance, identify improvements and cost reduction potentials
  • Ensure continued customer satisfaction and loyalty
  • Anticipate special customer requests and participating in Projects
Behind the scenesJoin Our Team as an Account Manager!As the go-to expert, you'll manage internal coordination, build strong customer relationships, and ensure every technical and commercial detail is perfectly aligned. If you thrive in a fast-paced environment and love making an impact, this is your opportunity to soar!RequirementsThe ideal Candidate should meet the following requirements:
  • Practical experience in Account Management, preferably of aviation products
  • Knowledge in composite parts and/or other comparable aviation products
  • Vast knowledge and understanding of the regional business and aviation culture
  • Ideally possess concrete networks in the Middle East market
  • Fluent in English, extra language added advantage
  • IT proficiency esp. MS Office
  • Excellent negotiation and problem solving abilities
  • Strong commercial awareness and analytical skills
  • Able to demonstrate strong research and organizational skills
  • Team player with a collaborative and strategic mindset
  • Clear and effective communication and interpersonal skills with the ability to build relationships across all organizational levels
  • Proactive and innovative
  • Willing to travelling abroad
  • Company will provide relocation assistance
CompanyAbout Lufthansa Technik AGLufthansa Technik is the world's leading provider of maintenance, repair, overhaul and modification services in the aviation industry. With more than 22.000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers around 800 customers around the world a complete range of aircraft technology services.The fascination for flying is what connects us all. In front of the engine or behind the laptop, in logistics or on the smallest individual part. We make aviation safe, rethink it - and still keep our feet on the ground. Because only when every move is perfect and we discover innovative possibilities even in the smallest detail, we are proud. We believe in the potential of the individual. And in the fact that this potential grows best in the community. Our diversity makes us strong and allows us to stand out together.

Lufthansa Technik

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Job Detail

  • Job Id
    JD1767126
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned