Account Manager at AdyenDubaiThis is AdyenAdyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.Account ManagerAs an Account Manager at Adyen, you\'ll be managing relationships with innovative international merchants, across multiple industries, and multiple channels. This position is crucial for developing the Adyen brand across the globe, finding and closing new opportunities - working with a team of experts supporting you every step of the way. Backed by the world\'s top investors, managed by the world\'s best motivators, and servicing the worlds most successful companies - determine your own career and expertise in the world of global payments. Upselling of Adyen\'s products and services is a key part of the role. We are looking for a strategic thinker with a hands-on mentality; someone who is eager to help the world\'s biggest brands grow while changing an industry.What you\'ll do

• Be the main point of contact and adviser for your merchants
• Power the growth of your merchants in multiple channels, through proactive advisory in Adyen\'s products and services as well as the international payments landscape
• Work closely with the other Adyen offices around the globe as well as the technical and sales teams to develop new features for merchants based on merchant needs and to help you build strong relationships with your merchants
• Share learnings from your merchants successes to other account managers to develop knowledge and skills across the global team
• Manage time-sensitive, cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with little supervision

Who you are

• A born networker with with a proven commercial edge, entrepreneurial track record and strong negotiation skills
• A competent communicator and team player with strong technical understanding
• You have a minimum of 6+ years experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role. Experience in the payments industry
• You are a natural leader who can be relied upon to take on responsibilities and complex projects within the team
• An experienced professional who can develop executive / c-level relationships with our merchants to strengthen our strategic position within their company
• Commercially astute enough to identify growth opportunities, lead and close negotiations with the merchant and deliver a long term account plan
• Fluent in English and either Hindi or Arabic
• Willing to travel to visit merchants and our Amsterdam headquarters

Our Diversity, Equity and Inclusion commitmentsOur unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you\'re from, we welcome you to be your true self at Adyen.Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!What\'s next?Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. . Don\'t be afraid to let us know if you need more flexibility.This role is based out of our Dubai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

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