Account Management Associate

Dubai, United Arab Emirates

Job Description

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region\'s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.About the Team
You will get to be part of a dynamic and autonomous team from Careem veterans to new tigers who joined on a mission to build Careem Food all aligned on the same values of ownership, shooting to the moon and being of service to customers, partners, colleagues and captains.What you\'ll do
  • Account Management: Develop strong long-lasting relationships as the main point of contact. You are responsible for restaurant partners engagement and satisfaction.
  • Growth: You are responsible for driving business growth of Accounts and improving on their commercial and operational performance
  • Analysis: Analyze data on accounts performance and quantify your actions. All decisions should be backed up by data to improve performance of key accounts.
  • Performance Meetings: You complete merchant performance reviews monthly and draw out next month\'s plans based on what was discussed.
  • Partner with internal teams: Work closely with internal stakeholders and supply, merchant and customer domains to ensure meeting growth objectives.
What you\'ll need
  • 2 years of experience
  • Previous experience in Account Management and Commercial roles
  • Excellent attention to detail, people skills and organization skills.
  • Ability to create and maintain relationships
  • Strong problem solving skills and comfortable analyzing data
  • Demonstrate experience using Microsoft Office tools and related project/program management applications to drive best practice
  • You must be a self-starter as we\'ll look for you to manage your own time and priorities here.
  • Arabic language proficiency is an added benefit
What we\'ll provide youWe offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
  • Work and learn from great minds by joining a community of inspiring colleagues.
  • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  • Explore new opportunities to learn and grow every day.
  • Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  • Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
Apply for this Job
  • Required
First Name *Last Name *Email *Phone *Resume/CV *Drop files hereAttach or enter manually(File types: pdf, doc, docx, txt, rtf)Cover LetterDrop files hereAttach or enter manually(File types: pdf, doc, docx, txt, rtf)Current Job Title *LinkedIn ProfileAre you based in UAE?Careem is: *Based on your understanding of Careem so far please click on all that applyPurpose driven organisationRun by colleagues who want to create impactAn organisation where making profit is the first rule of businessAn organisation with deep rooted ValuesA organisation with set work hours and working methodologyI applied to Careem because I am inspired by the potential colleagues I will work with at Careem. *I applied to Careem because I feel that I would grow professionally. *I applied to Careem because I feel that the job would enable me to learn new skills *By working at Careem I believe I can drive sustainability efforts in my community and be a change agent in the region. *How did you learn about a role at Careem? *A recruiter from Careem reached out to me and encouraged me to applyI read about Careem in the news.I attended a University event or career fair and met a representative from CareemI had a conversation with a friend or acquaintance who works at CareemI saw a social post and checked out the organisationI saw a Careem speaker at a conference and was encouraged to applyThrough LocalizedHave you seen Careem content on social media ? *If Yes, please specify the platform (tick all that apply) *LinkedInTwitterTikTokInstagramNot ApplicableIf Yes - do you remember what the content was about? *About the brandCareem colleague highlight/featureAbout a product launchTech relatedComms/PR relatedOtherNot ApplicableIf yes - did the content provide relevant information for you? *If yes - did the content increase your desire to want to work at Careem/apply to work at Careem? *I am applying for a role at Careem because (tick all that apply) *I want to work with like minded individualsI heard about the company\'s purpose and it resonates with meI heard an executive from Careem and it inspired me to applyI heard Careem has lots of growth opportunities and it resonates well with my personal goals and ambitionsFinancial compensationI am interested in applying for a role at Careem as I am inspired by the professional development opportunities provided and would like to grow within the ranks at the organisation. *I am inspired by the colleagues at Careem and that has encouraged me to apply for a role at Careem *I am applying for a role at Careem because (tick all that apply) *I want to work with like minded individualsI heard about the company\'s purpose and it resonates with meI heard an executive from Careem and it inspired me to applyI heard Careem has lots of growth opportunities and it resonates well with my personal goals and ambitionsFinancial compensationHave you previously worked at Careem? *Enter the verification code sent to to confirm you are not a robot, then submit your application.Security Code *This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser\'s cache and cookies, or try another browser. If you still can\'t submit it, contact our support team through the

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Job Detail

  • Job Id
    JD1698724
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned