Job Description

Key Responsibilities:

· Physical visits to prospect customers and or door to door visits to collect leads and customer Information.

· Maintain and develop customer revenue within the assigned area.

· Ensures increase in customer and trading database by signing new contracts and convincing customer to trade.

· Ensure Customer Retention maintained by visits, solving issues of customers, cross selling and using different brick walling methods to improve customer satisfaction, experience and loyalty.

· Promotes COMPANY products and services to all prospective customer in the database identified

· Manage and develop a portfolio of existing customers through building a strong customer relation and communication to ensure that customer's needs are recognized and met.

· Develop and implement an effective approach to collect and identify other competitor's clients name and information on regular basis.

· Sending quotations and proposals to clients and following up on new prospects business or contract closure on a regular basis.

· Establish customer agreements and ensure that pricing guidelines, discount matrix are always applied and profitability targets for customers are met.

· Identifies business opportunities, assesses customer needs, and matches these with COMPANY services to acquire new business.

· Ensures other KPI"s like Revenue, new business, activated wins and visits are achieved as per targets.

· Ensure that customer prices are reviewed on regular basis and whenever any discrepancy arises

between actual and promised volumes, a re-negotiation takes place.

· Provide Daily, Weekly & Monthly Sales Activity reports and or other report defined or requested by the management on a timely manner.