Job SummaryBe part of a purposeful, values driven, global organization with meaningful and impactful work. There are many reasons why Zurich is the right choice for you. But, perhaps, the most important reason is the opportunity you will have to grow and thrive in your career. Working with global, diverse and inclusive teams, you\'ll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role - Let\'s Grow Together.The ExposureYou will have access to many training and expand your network by interacting with different colleagues and teams, taking the best out of your journey with us. The internship will provide you have an opportunity to work in either of the following areas (please select your top 2 preferred choices).Operations:

• Support the daily business and assist in the execution of plans as required under the guidance of an experienced team member
• Provide assistance on commission reconciliations, onboarding of advisors and allocating leads to the advisor
• Conduct in-depth research, analyze data and/or operational issues, formulate recommendations and participate in the development and implementation of solutions
• Prepare MIS and Power BI dashboards for the management team
• Work individually and perform tasks as assigned

Quality Assurance:

• Support with quality assurance tasks for Zurich Advisory Network (ZAN)

Client Services:

• Meet customer requirements through processing a range of tasks encompassing the full product range.
• Identify, build, and maintain excellent customer relationships and loyalty by supporting our customers via calls, emails, and web chats
• Gain and demonstrate knowledge of relevant systems, products, processes, and procedures to aid delivery of seamless customer service to our clients.
• Demonstrate a flexible and co-operative approach towards changing business needs
• Provide feedback and recommendations for improvement of customer service processes and systems to manager and colleagues

Governance:

• Monitor and report any signs of money laundering, fraud, and other financial crimes in line with Zurich\'s governance and controls
• Report any suspicious activities or potential violations to supervisors
• Investigate and analyze inaccurate or suspicious records
• Ensure compliance with all regulatory and legal requirements
• Collaborate with supervisors and authorities to address any compliance issues
• Maintain a safe and compliant workplace by enforcing ethical standards and guidelines
• Stay updated on the latest laws and regulations related to financial transactions and compliance

The Candidate

• Valid residence visa within the United Arab Emirates
• Open to fresh graduates or anyone who graduated within the past 12 months
• Strong interest in developing a career within the insurance industry
• Positive attitude and eagerness to learn
• Good written and verbal communication skills
• Attention to detail and organizational skills
• Proficient in Microsoft Office
• Ability to work independently and as part of a team

Why ZurichAt Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?We are an equal opportunity employer who knows that each employee is unique - that\'s what makes our team so great!
Join us as we constantly explore new ways to .

• Location(s): AE - Dubai
• Remote working: Hybrid
• Schedule: Full Time
• Recruiter name: Shu Hui Leong
• Closing date: 23 June 2024

Zurich