Key Responsibilities: • Investigate and resolve customer complaints from all touchpoints. • Follow up with stakeholders to ensure timely resolution within the agreed TAT. • Record all complaints and update notes/actions in the Complaints Management Systems. • Process waivers/reversals of…
Lookimsg for Arabic Banking Call Center Agent Temporary role in Al Ain Job Overview: As a Arabic Speaking Call Center Agent , you will play a pivotal role in providing exceptional customer service and support to our diverse clientele. Your…
We're seeking a dedicated Complaint Resolution Officer to join our team. If you excel in customer complaint management and are committed to resolving issues efficiently, we want to hear from you! Key Responsibilities: Conduct end to end investigations and resolve…
Looking for a 3 month extendable contract in FATCA/CRS? We are hiring! The role requires conducting outbound calls to assist customers with forms, educating on compliance requirements, and accurately collecting and inputting forms. A Bachelor's degree in Management, Banking, or…