Job Summary: The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays…
Job PURPOSE: To provide a professional and effective service to the customer and to optimize customer satisfaction through service excellence. JOB RESPONSIBILITIES: • Manage the inbound phone calls routed to helpdesk within the agreed SLA’s between S+ and Forsa. •…
Job Summary: We are seeking a highly motivated Telesales Representative with specialized experience in property management rentals and a strong network within the real estate industry. The ideal candidate will have established connections with real estate developers, access to reliable…
Key Responsibilities: Lead, mentor, and manage a team of bilingual call center representatives providing support in Arabic and English. Ensure that the team handles all inbound and outbound calls efficiently and professionally, especially with high level international callers and dignitaries.…