Responsibilities • Participates in the recruitment, selection, and training of staff • Supervise and schedule food and beverage staff • Ensure customer satisfaction • Resolve customer complaints, as well as internal conflict amongst staff • Order and maintain inventory control…
• Balancing the accounts from day shift • Managing front desk activity and handling guest check ins and check outs • Ensuring customer satisfaction by scheduling wake up calls and other concierge activities according to guest preference • Handling customer…