Nine Hotel LLC

• Answer phones and assist customers in making, altering, or canceling reservations • Respond to emails with reservation information, confirmations, and additional details • Advise customers regarding ongoing promotions or available upgrades that may enhance their experience • Answer questions…

• Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where…

• Assisting and advising customers who may be choosing from a variety of travel options. • Making reservations for customers based on their various requirements and budgetary allowances. • Checking the availability of accommodation or transportation on the customers' desired…

• Balancing the accounts from day shift • Managing front desk activity and handling guest check ins and check outs • Ensuring customer satisfaction by scheduling wake up calls and other concierge activities according to guest preference • Handling customer…

Job Responsibilities: · Perform all check in and check out tasks · Manage online and phone reservations · Register guests collecting necessary information · Welcome guests upon their arrival and assign rooms · Provide information about our hotel, available rooms,…