Key Responsibilities: Single point of contact for assigned customer accounts and guarantee satisfaction and value for our customers. Manage Sea import, export & cross trades, prepare and follow up quotations. Liaise/co ordinate with sales team, partners/agents, customers, and other service…
• Interact with customers to provide information and resolve inquiries. • Prepare daily reports on customer interactions and status updates. • Maintain accurate records of customer interactions and transactions. • Collaborate with team members to ensure high quality customer service.…