RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):Candidate should have implementation experience in Microsoft Technologies like Active Directory, Exchange On Prem, Office 365 and Hyper V Windows (DNS/RADIUS, DHCP)Hands on experience is a must and technologies last used must be one two years.Active…
RESPONSIBILITIES (INCLUDES ALL TASKS): The resource should have a minimum of 15 years experience in IT Infrastructure domain with at least 10 years experience in managing large IT Projects. The resource should have worked in at least three project of…
Supervise and provide mentorship to the team of technical support engineers and systems administrators, fostering professional growth and ensuring that all service level agreements (SLAs) are met with high standards of client service. Direct the technical operations team in delivering…
Good understanding and knowledge of monitoring tools (Manage Engine Ops Manager, SolarWinds) including Application performance monitoringFair understanding of ITSM tool (Manage Engine, Ivanti)Provide timely response to all incidents, Requests, outages and performance alerts. Categorize issues for escalation to appropriate technical…
Job Responsibilities / Accountabilities: * Create opportunities and manage the entire sales cycle for the Managed Services, Hybrid Cloud, Cyber Security & Infrastructure solutions for Enterprise & Real Estate Accounts in Dubai. Should be able to engage customers on technical…