Job DescriptionTo provide a timely, efficient and personalized service to a select group of HNW customers with the aim of increasing customer service level and providing accurate and updated information to customers regarding the Asset products and deposits, and, to…
Job DescriptionTo provide a timely, efficient and personalized service to a select group of high value Business customers with the aim of increasing the size of the portfolio, by onboarding of NTB customers, and generating CASA/ deposits ,fee income through…
Job DescriptionTo primarily be responsible for ensuring that the budgeted volumes for Personal Finance ,Credit Cards ,and Auto Finance achieved with the assistance of the Tele Sales Team members as well as to identify and capitalize on market opportunity for…
Job DescriptionTo provide a timely, efficient and personalized service to a select group of high value Business customers with the aim of increasing the size of the portfolio, by onboarding of NTB customers, and generating CASA/ deposits ,fee income through…
Job DescriptionTo primarily be responsible for ensuring that the budgeted volumes for Personal Finance ,Credit Cards ,and Auto Finance achieved with the assistance of the Tele Sales Team members as well as to identify and capitalize on market opportunity for…
Job DescriptionLeading the team of analysts by motivating and providing task related guidance on daily basis;Monitoring the daily productivity of the team in general and each staff in particular;Ensuring that the standard operating process is duly followed by each staff…
Job DescriptionMonitor business performance, ensuring exceptional quality standards, recommending strategies to continually improve business outcomes with superior customer experience and contributing to the enhancement of operational excellence, regulatory compliance, optimize customer interactions, and align our processes with industry best practices.Key…
Job DescriptionTo execute structured programs and campaigns across the various lifecycle stages of Cards (e.g. limit increases, cards upgrades, winback of customers having monitored cards, card spend consolidations, Supplementary Cards, Payment deferment & Payment flag (min. due) optimization, signing up…
Job DescriptionResponsible for the preparation and review of the budgets, monitor and analyze the performance of the business units to drive business performance and revenue growth.Key Result Areas:Responsible for the preparation of the monthly/ periodic incentives for Business lines and…
Job DescriptionBusiness Growth Ensure the achievement of targets assigned by the Branch manager by conducting phone calls, field visits, cross selling and referrals. Migrate customer transactions from the branches to low cost electronic channels to ensure reduced cost for branch…
Job DescriptionEffectively oversee the utilization of workforce within the organization by analyzing workforce trends and forecasting the future skills and knowledgeable workforce required to meet present and future business requirements.Develop and maintain a workforce planning strategy that aligns with the…
Job Description Describe undefined and difficulties parts related to the operating manual and ensure that branch staff are fully aware of operational measures. Conduct surprised visits to branches to evaluate process and insure the major operational process are followed by…
Job DescriptionTo source new business of BBU Assets SBF from potential customers as per Banks Policy and Process.Key Responsibilities Sell DIBs SME Products/ Services to the target segment and achieve/ exceed monthly targets. Identify potential customers by referring customer contact…
Job DescriptionCustomer Service Provide high levels of customer service of Cash/ teller function by efficiently handling the process and by reducing customer waiting time and service time. Consistently meet and exceed service standards set for the customer services by reducing…
Job DescriptionMaintain effective collection tele calling to ensure flows into the next bucket and NPL are minimized.Ensure timely action on all delinquent accounts, timely field visit referrals of high risk accounts and escalation of such cases to Line Manager to…
Job Summary Responsible for updating and ensuring month end reports (subsidiary results, Investment banking dashboard) are prepared and submitted to Manager on timely basis and are accurate and relevant providing effective performance analysis of subsidiaries against budget and prior periods.…
Job DescriptionAML MonitoringAnalyze the transaction filtering / monitoring (AML) alerts within turnaround time, including communication of AML low risk alerts to relevant business segments. Closing alerts based on Business feedback.Conduct preliminary investigations on AML alerts for suspicious transaction activity and…
Job DescriptionBusiness Growth Ensure the achievement of targets assigned by the Branch manager by conducting phone calls, field visits, cross selling and referrals. Migrate customer transactions from the branches to low cost electronic channels to ensure reduced cost for branch…
Job DescriptionCustomer Service Provide high levels of customer service of Cash/ teller function by efficiently handling the process and by reducing customer waiting time and service time. Consistently meet and exceed service standards set for the customer services. Service Quality…
Job DescriptionBusiness Growth Ensure the achievement of targets assigned by the Branch manager by conducting phone calls, field visits, cross selling and referrals. Migrate customer transactions from the branches to low cost electronic channels to ensure reduced cost for branch…
Job DescriptionWe are seeking enthusiastic UAE National freshers to join DIB!This entry level role offers hands on experience across various departments for someone who wants to develop their career in the banking industry.Competencies/Skills UAE Nationals with Family Book Bachelor\'s degree…
Job Description SALES : To prepare a business plan / strategy on the sector of clients to be covered to ensure that targeted budget is met, to manage the Sales target & to develop the Sales Channels in line with…
Job DescriptionDevelop Fraud Risk Management Framework bank wide, in order to effectively handle fraud cases/incidents.Supervise and manage daily activities/KPIs of the Fraud Risk Management, GRM team.Authorize blacklisting and blocking of accounts in order to prevent fraud losses for bank, customers…
Job Description Work closely with bank management to meet bank expansion plan in most cost effective set up and meet the target plan. Work closely with consultants, contractors, Banks related support units and Local Authorities to achieve banks expansion plans…
Job DescriptionAML MonitoringAnalyze the transaction filtering / monitoring (AML) alerts within turnaround time, including communication of AML low risk alerts to relevant business segments. Closing alerts based on Business feedbackConduct preliminary investigations on AML alerts for suspicious transaction activity and…
Job Description Describe undefined and difficulties parts related to the operating manual and ensure that branch staff are fully aware of operational measures. Conduct surprised visits to branches to evaluate process and insure the major operational process are followed by…
Job DescriptionRewardsAssist in preparing & reviewing the rewards policies.Prepare MIS, ensure all MIS reports are prepared accurately.Administer the Salary Review and Performance Bonus exercise.Maintain ESOP Files & Database for regular updates.Assist in completing Salary Surveys carried out by the different…
Job Description Optimize and improve the overall operational cost & overall quality of services delivered by the Safety and Security Departments by deploying the right technology, policies and partners Manage as well as negotiate partners and suppliers contracts to achieve…
Job DescriptionDesign and govern the implementation of end to end integrated systems.Deliver architectural initiatives that drive revenue and improve efficiency in line with business strategy.Cultivate relationships with internal IT units.Lead a team of solution & application architects and engineers to…
Job DescriptionDevelop and oversee implementation of Outsourcing Risk and Third Party Risk policies and procedures of the Bank. Ensure that the policies are aligned with regulatory obligations and internationally recognized best practices. Support development of Outsourcing Risk and Third Party…
Job DescriptionDrive growth of Cards Portfolio through cards spends, ENR Balances & Revenues of Cards business through driving initiatives for retail spends growth, Instalment plan sales, lifecycle activities.Key Result Areas: Responsible to manage a high performance team (of AVPs, Managers,…
Job DescriptionTo provide a timely, efficient and personalized service to a select group of high value Business customers with the aim of increasing the size of the portfolio, by onboarding of NTB customers, and generating CASA/ deposits ,fee income through…
Job DescriptionDeliver budgeted volume and revenue from existing and new customer base with the agreed KPI Retain and nurture portfolio: Deliver on agreed portfolio growth, cross sell targets and cross sell ratios Ensure agreed customer service standards are adhered to…
Job Description Drive high value & complex sourcing initiatives/projects for technology purchasing categories. Analyze the spend of the assigned technology categories and identify potential cost saving opportunities in collaboration with business units stakeholders Partner with business units stakeholders to ensure…
Job DescriptionTo source business for Personal Finance from the potential customers from the preferred segment for the bank in order to achieve business targets.Key Result Areas: To sell Personal Finance to the specified target segment and achieve or exceed monthly…
Job DescriptionAssist Head of Shared Services Audit in preparing a comprehensive, long range Sharia Audit Plan covering the Human Resources, Legal, Central Operations, Internal Control & Operational Policies and Administration corporate functions of DIB. Prioritizing the Sharia audit assignments based…
Job Description To ensure thorough checking of all customer transactions received for processing. To check if documents are missing or require clarifications for any modality within the transaction documents. To ensure system entry & customer advice without any errors and…
Job Description Drive high value & complex sourcing initiatives/projects for technology purchasing categories. Analyze the spend of the assigned technology categories and identify potential cost saving opportunities in collaboration with business units stakeholders Partner with business units stakeholders to ensure…
Job DescriptionJob PurposeThe role is responsible for collection and recovery of regular/overdue amounts from the assigned set of accounts with the objective of preventing/minimizing bank losses.Key ResponsibilitiesMaintain effective collection tele calling to ensure flows into the next bucket and NPL…
Job DescriptionJob Purpose:Deliver budgeted volume and revenue from existing and new customer base with the agreed KPI Retain and on agreed portfolio growth, by increasing in CASA, Deposits; and generate forex revenue for the department and ensuring customer service standards…
Job DescriptionJob Purpose:To provide a timely, efficient and personalized service to a select group of HNW customers with the aim of increasing the size of the portfolio, in terms of customers and deposits, and, to generate fee income through the…
Job DescriptionJob Purpose:To Support telesales team by collecting and attesting the bank documents from the potential customers in order to complete the sales process as well as to provide the customers with best possible service at their convenient time and…
Job DescriptionJob Purpose:To assist in developing Investment products and subsequently managing & executing the operations of product management to ensure the accomplishment of business strategic goals.Key Responsibilities: Manage relationships with providers and external data vendors for the Mutual Fund business.…
Job DescriptionTo check quality assurance measures for the Cards ENR Sales, Retention & CLM teams calls/activities taking into consideration established policies and procedures and the teams targets Assist the team leader in verifying and releasing the CLM / Retention /…
Job DescriptionTo provide support to Credit Policy and Portfolio Risk Management by conducting fact based analytics that integrates risk and customer behavior. Act support to the MIS Manager in developing, enhancing and in automation of all the department reports. Support…
Job DescriptionThe role in the telecom unit is to manage all DIB Telecom application/servers and perform day to day configuration and maintenance tasks. In addition, coordinate with Internal and external stakeholders to provide telecom services and support for all DIB…
Job DescriptionTo lead, direct and manage self service banking units human resources, financial, operational, customers and processes to achieve set objectives.Achieve the objectives and goals set by the department head in the unit areaDraft annual Self Service Banking Unit business…
Job DescriptionManage the Voice Infrastructure Services activities by ensuring smooth functioning, in order to achieve the department goals and objectives.Optimize and improve the overall quality of services delivered to ensure the right technology, policies and partners are deployed.Liaise with telecom…
Job DescriptionThe Sustainability Engagement & Partnerships VP will lead the development and execution of Engagement & Partnerships strategies to drive positive environmental and social impact within and outside the organization. This role requires a leader with a deep understanding of…
Job DescriptionAnalyze and process staff credits facilities for DIB and subsidiaries in line to DIBs policies and procedures.Analyze & Evaluate staff credit facility applications in line with DIBs policies, procedures and regulatory requirements.Prepare the complete staff credit facility applications case…
Job SummaryManage Retail Credit department data and database by generating full requested and required reports to monitor productivity and KP, to develop applications for more power performance and assistant project manager in implementation of new or revised systems.Responsibilities Managing RC…