Key Accountabilities • Correctly log an event or trouble ticket when first level/Second Level troubleshooting on customer complaints in order to effectively apply resolution. • Pay close attention to digital email, social media, and information sources before reply to customers.…
Key Accountabilities • Accurately forecasts annual, quarterly and monthly revenue streams. • Develops specific plans to ensure revenue growth in all company's products. • Directs professional account management activities. • Sales of emerging products and multi product sales. • Improved…
Key Accountabilities • Orders and returns for all supported channels. • Fulfill all customer requests through wincash and wincash closing on daily basis • Provide end of day cash to G4S on daily basis • Establish and follow a continuous…
Key Accountabilities • Developing intuitive, usable, and engaging interactions and visual designs for mobile and website, as well as participating in the development process from definition through design. Using design software such as Sketch or Adobe or Figma • Researching…
Key Accountabilities • Accurately forecasts annual, quarterly and monthly revenue streams. • Develops specific plans to ensure revenue growth in all company's products. • Directs professional account management activities. • Sales of emerging products and multi product sales. • Improved…
Key Accountabilities: • To lead the tariff filing and approval process with the TDRA. • To coordinate responses to any clarification or additional information requested by the TDRA concerning tariff submissions. • To keep track of all TDRA reporting requirements,…
Key Accountabilities: • Financial Record Review: + Collaborate with senior auditors to review financial statements, ensuring accuracy and compliance with established accounting standards and regulations. + Verify the completeness and correctness of financial data. • Internal Controls Testing: + Conduct…
Key Accountabilities: • Develop and implement sponsorship strategy to suit brand and product needs/requirements • Develop and implement live communication initiatives • Develop and implement real time engagement platforms such as du Live, du Fitness, du Tuesday etc. • Develop…
Key Accountabilities • Implement and operate IN and VAS platforms (SCP, SMSC, IVR, USSD, Voucher management System • Implement new products and prices on the IN platform. • Handling of customer complaints and suggesting solution for the resolution of complains…
Key Accountabilities • Strategy : Develop and refine the company's M&A strategy based on market trends, competitive landscape, and long term business goals. • Process : Establish investment management framework (sourcing, screening, selecting and value delivery) inclusive of associated processes…
Key Performances: • Support in the development of the overall Talent Management framework and strategy for the company • Contribute to the implementation of all talent management activities • Design and manage the creation of the assessment and leadership development…
Key Accountabilities: • Coordinate with other departments, teams, vendors, and suppliers to determine business requirements, execute projects, and set service standards. • Review, approve and oversee implementation of Change Requests multiple platforms as per the requirements of various technology teams…
Our Graduate Trainee Program has a blended approach of training that includes Myjourney Platform, On job Technical Trainings and External Trainings all included in a learning plan for each individual to guide them through the Graduate Trainee Program. 12 months…
Our Graduate Trainee Program has a blended approach of training that includes Myjourney Platform, On job Technical Trainings and External Trainings all included in a learning plan for each individual to guide them through the Graduate Trainee Program. 12 months…
Our Graduate Trainee Program has a blended approach of training that includes Myjourney Platform, On job Technical Trainings and External Trainings all included in a learning plan for each individual to guide them through the Graduate Trainee Program. 12 months…
Our Graduate Trainee Program has a blended approach of training that includes Myjourney Platform, On job Technical Trainings and External Trainings all included in a learning plan for each individual to guide them through the Graduate Trainee Program. 12 months…
Our Graduate Trainee Program has a blended approach of training that includes Myjourney Platform, On job Technical Trainings and External Trainings all included in a learning plan for each individual to guide them through the Graduate Trainee Program. 12 months…
Key Accountabilities • Review all E NOC requests within the RTA Portal and assign the same to the proper Department upon determining the scope of proposed works. • Receiving Manual Documents through the RTA Portal to avoid cancellation of requests…
1. Job details Entity du Band Band 4 Job Manager Solution Delivery Job Code 106.089 Position Title Manager Solution Delivery Reports to Position Senior Director Solution Delivery (Commercial) Department: Solution Delivery Commercial Division: Information Technology Written on: Revised on: 15…
Key Accountabilities • Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services. • Distributing product samples, brochures, flyers etc. to source new sales opportunities • Create a positive image and lead…
Key Accountabilities • Sales/Upselling/Telecom services (such as Bill Payments/MNMI/SIM swap/other requests and enquiries) • Ensure customer is served duly and maintain the best customer experience. • Timely activation of the desired plan and service and follow up internally with other…
1. Job details Entity du Band Band 4 Job Manager DC EM Design & Implement Job Code 115.141 Position Title Senior Engineer DC EM Design & Implement AUH Reports to Position Senior Engineer DC & TF Design & Build (AUH)…
Key Accountabilities: • Manage deliverables in order to achieve the target of assigned project. Prepare weekly updates, as annual plan related to assigned project. • Support Security design, Deployment and compliance i.e., focal point for selecting the appropriate security controls…
1. Job details Entity du Band Band 4 Job Manager RRMC Job Code 115.205 Position Title Senior Manager RRMC Reports to Position Director Technology Fraud, RRMC & IOC Requirements Department: Information Security & IOC Division: Infra Written on: Revised on:…
Key Accountabilities • Lead growth strategies, consulting and solutions for transformation projects for IoT , Energy management, sustainability, and Industrial IoT • Hands on IoT Business casing and Cost benefit Analysis (CBA) experience. • Create multiple point of views of…
b' Key Accountabilities Extracting report/data from EMS Analyzing Reports for performance anomalies/exceptions. Performance management for core NEs (MSS, MGW, USN, UGW, PCRF & DPI) Capacities management for core NEs (MSS, MGW, USN, UGW, PCRF & DPI) Root cause analysis for…
b'Key Accountabilities Ensure DSP device availability. Receive the daily assignment from designated sales support unit, capturing the customer information, appointment slot, location. Coordinate with customer on visit purpose and time slot. Verify documentation at customers premises as per the RRMC…
b'Key Accountabilities Develop and periodically review / update the risk governance and management framework, policies & procedures. Facilitate preparation of the organization's risk appetite statements through transparent and appropriate review / challenge to business assumptions and oversee amendment of appetite…
b'Key Accountabilities Managing network, service, and subscriber level KPIs monitoring, reporting, analytics in all telecom domains to ensure smooth operations, trigger campaigns and initiatives to improve the overall end to end service performance as measured by the subscriber experience, by…
b' Key Accountabilities 24x7 availability and to handle the escalations as and when required. Coordination with the Roaming partners for Trouble Ticket resolution. Able to generate Audit, health, capacity Reports Perform IREG tasks including testing, new partner launch, Ir21 documents…
b'Key Accountabilities Presiding the CAB Meeting discussion of all planned RFCs (Fixed / Mobile) Post assurance: Following on activity completion and triggering fault process if required Attending to Maximo Tool RFCs Pre assurance sanity check: Ensuring that all Change Requests,…
b'Key Accountabilities Support acceptance management process for critical and specialized equipment / solutions in respective domain Manage corrective maintenance (CM) activities for Core & Cloud Lead the team in 2nd level support (excluding IT Applications) for Core & Cloud Manage…
b'Key Accountabilities Respond to du ICT customers through email and telephone to provide information regarding du ICT Services. Create and own the Trouble Tickets until resolution Coordinate resolution of customers escalations and escalate to the supervisor any non standard incidents…