Concentrix
Operations Location Dubai, United Arab EmiratesJob Title: Delivery Excellence Manager Job Description The Delivery Excellence Manager will oversee end to end service delivery, ensuring adherence to SLAs and KPIs while optimizing workforce management and cost efficiency. This role requires driving…
Digital Content Strategy ManagerWe are seeking an experienced Digital Content Strategy Manager to lead our content strategy initiatives, ensuring alignment with customer needs, user experience, and business goals. The ideal candidate will have a deep understanding of SEO, content management…
Job Title: Digital Content Strategy ManagerJob Description We're Concentrix. A new breed of tech company Human centered. Tech powered. Intelligence fueled. We create game changing solutions across the enterprise, that help brands grow across the world and into the future.…
Customer Service Advisor Real EstateA leading real estate service provider in Dubai is seeking a Customer Service Advisor to assist clients through phone, email, chat, and social media. This role involves resolving customer inquiries, identifying sales opportunities, and ensuring high…
Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic )Job Description PREFERRED CANDIDATE QUALIFICATIONS xc2xb7 CURRENTLY AVAILABLE IN THE UAE. xc2xb7 CAN JOIN IMMEDIATELY.As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program…
Customer Service Advisor UAE NationalA leading customer experience solutions company is seeking a **Customer Service Advisor** to provide exceptional service through inbound and outbound calls. This role involves assisting customers with inquiries, identifying sales opportunities, and ensuring a positive customer…
Operations Manager Contact Center Real Estate Bilingual English ArabicA leading customer experience solutions provider is seeking an Operations Manager for its Contact Center servicing the real estate sector. The role is responsible for managing a team of Team Leaders and…
Analyst WFM Reporting Bilingual English and ArabicA leading customer experience solutions provider is seeking a Workforce Management Reporting Analyst to support workforce operations across client sites. This role involves managing workforce scheduling, real time monitoring, and reporting to optimize contact…
Content Producer CMS Publishing & Digital ExperienceStep into a game changing career in Dubai with Concentrix Catalyst, where you will play a key role in content production and CMS publishing for leading global brands. As a Content Producer, you will…
Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic)Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and…
Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic )Job Description PREFERRED CANDIDATE QUALIFICATIONS xc2xb7 CURRENTLY AVAILABLE IN THE UAE. xc2xb7 CAN JOIN IMMEDIATELY.As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program…
Step into an exciting customer service role in Dubai, where you will provide top tier support to a diverse customer base in both English and Chinese. As a Customer Service Advisor, you will play a key role in handling inquiries,…
Step into the heart of Dubai's real estate sector as a Customer Service Advisor, where you will be the first point of contact for clients, ensuring seamless communication and exceptional support. This role is perfect for professionals with strong communication…
Embark on a rewarding customer service career in Dubai, where you will provide top quality support and assistance to customers. As a UAE National Customer Service Advisor, you will play a key role in handling inquiries, resolving concerns, and ensuring…
Step into a dynamic customer service role in Dubai, where you will provide high quality support to customers in both English and French. As a Customer Service Advisor, you will be the voice of the company, assisting customers via phone,…
Join Dubai's thriving business hub as a Customer Service Advisor, where you will play a key role in providing seamless and efficient customer support. This role is perfect for bilingual professionals who excel in communication, problem solving, and delivering high…
Job Title: Content Producer / CMS PublisherJob Description We're Concentrix. A new breed of tech company Human centered. Tech powered. Intelligence fueled. We create game changing solutions across the enterprise, that help brands grow across the world and into the…
Job Title: Etisalat Digital Analytics ConsultantJob Description The Consultant will leverage their understanding of core digital marketing activities, digital analytics systems, and data visualization tools to drive insights and help to tell a story from the data. The Consultant's efforts…
Job Title: Back office /Policy admin Arabic speaker (Abu Dhabi)Job Description Policy onboarding, constantly improving turnaround times Product configuration & endorsement processing Support key client transactions and manage related queries & complaints Centrally manage complaints from various channels e.g. call…
Job Title: Customer Service Advisor (Bilingual English/ French)Job Description This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Essential Functions/Core Responsibilities Receive in bound calls from…
Job Title: Customer Service Advisor (Bilingual English/ Chinese )Job Description This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Essential Functions/Core Responsibilities Receive in bound calls…
Job Title: Content Producer / CMS PublisherJob Description We're Concentrix. A new breed of tech company Human centered. Tech powered. Intelligence fueled. We create game changing solutions across the enterprise, that help brands grow across the world and into the…
Job Title: Customer Service Advisor (Bilingual English and Arabic )Job Description This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Essential Functions/Core Responsibilities Receive in bound…
Job Title: Customer Service Advisor Real EstateJob Description As a Customer Service Advisor, you will provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat…
Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic )Job Description PREFERRED CANDIDATE QUALIFICATIONS xc2xb7 CURRENTLY AVAILABLE IN THE UAE. xc2xb7 CAN JOIN IMMEDIATELY.As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program…
Job Title: Customer Service Advisor Arabic Speaker (Online Fashion)Job Description The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution…
Job Title: Operations Manager Contact Center Real Estate ( Bilingual English/ Arabic)Job Description The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and…
Job Title: Customer Service Advisor (Bilingual English/ Russian)Job Description This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Essential Functions/Core Responsibilities Receive in bound calls from…
Job Title: Analyst WFM Reporting Bilingual ( English and Arabic )Job DescriptionESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES Support in the management and the delivery of the functional and operational plans for all aspects of the Workforce Operations department across client site/s.…
Job Title: Team Leader Contact Center Real Estate ( Bilingual English and Arabic/ Urdu Speaker )Job DescriptionAs a Contact Centre Team Leader, you'll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and…
Job Title: Customer Service Advisor Arabic speaker (Abu Dhabi)Job Description This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Essential Functions/Core Responsibilities Receive in bound calls…
Job Title: Digital Analytics ConsultantJob Description We're Concentrix. A new breed of tech company Human centered. Tech powered. Intelligence fueled. We create game changing solutions across the enterprise, that help brands grow across the world and into the future. We…
b'Job Title: Quality Analyst Contact Center ( Bilingual English/ Arabic ) Job Description PREFERRED CANDIDATE QUALIFICATIONS CURRENTLY AVAILABLE IN THE UAE.CAN JOIN IMMEDIATELY. As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program for…
b' Job Title: Analyst WFM Reporting Bilingual ( English and Arabic ) Job Description ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES Support in the management and the delivery of the functional and operational plans for all aspects of the Workforce Operations department…