Al Dar University College (Dubai)

ResponsibilitiesContinuously monitor the service desk application incident queue Work with the affected end user to remedy the incident, test the solution, implement the solution into the production environment, and document the solution within the service desk knowledge base for future…

ResponsibilitiesContinuously monitor the service desk application incident queue Work with the affected end user to remedy the incident, test the solution, implement the solution into the production environment, and document the solution within the service desk knowledge base for future…